Commitment to Patient Accessibility
At Compassion, our patients are our number one priority. We are dedicated to ensuring you receive top-tier medical care and easy access to our facilities and information regarding patient experience.
Your health is our main concern.
With our virtual patient portal you have direct access to our doctors and health professionals from the comfort of your home.
Health Insurance
Compassion Mental Health Services accepts:
- Medicare
- Pennsylvania Medicaid
- Aetna
- AmeriHealth
- Beacon
- BlueCross and BlueShield
- CareSource
- Cigna
- Highmark
- Humana
- Magellan
- Multi Plan
- Optum
- United Healthcare
- University of Pittsburgh Medical Center (UPMC)
- Other private health insurance plans
Our two offices also maintain working arrangements with many managed care companies. Most health insurance policies provide benefits for outpatient psychiatric services; however, access to those benefits can be restricted or limited, particularly for certain types of comprehensive care.
If you have any questions about the extent of your insurance coverage, then we strongly recommend that you contact your insurance carrier to determine your potential coverage available for treatment. When speaking to your insurance carrier, it may be useful to ask about your in-network coverage, whether your insurance benefits cover outpatient mental health physician or other professional fees, and about your self-pay responsibilities, copays, and deductibles. Please direct all questions about insurance benefits to a billing specialist at (724) 856-8620.
Form Downloads
For your convenience, we have attached forms for new and existing patients to be completed before coming into your scheduled office visit. The new patient packet for adults and children includes several intake questionnaires and consents that need to be completed prior to your first appointment in our office.
Adult Patient
Child Patient
Young Child Patient Packet
Info Release
Self Referral
Directions to Compassion
At Compassion Mental Health Services, we strive to make your privacy and safety a priority and work hard to ensure you have confidence in the quality of our medical services.
Compassion Mental Health Services is located in the Mayzon Health Center in New Castle, Pennsylvania. The Mayzon Health Center offers free parking and is handicap accessible, we also have elevator access and handicap accessible restroom facilities. An on-site pharmacy located in the Mayzon Health Center makes it easy to fill prescriptions after your appointment and purchase medical devices.
For ease of access, please refer to the general directions below to find our office.
Payments Accepted
At Compassion Mental Health Services, we strive to make our services accessible and affordable by accepting most insurance plans and by maintaining a professional billing department to help with processing and claims. Our goal is to make our full array of services available to everyone in our community. When unable to provide services ourselves, we offer referrals and additional information at no charge.
Payment and copays are expected at the time of each appointment. Personal check or money orders are accepted, payable to Compassion Mental Health Services. The following payment options are also accepted: cash, credit cards, and debit cards, including American Express, MasterCard, and Visa.
Healthcare payments shouldn’t be a hassle.
So, we’ve made it simple.
Billing
Compassion Mental Health Services provides high-quality, empathetic mental health care. We understand that patient billing can sometimes be confusing and difficult to understand. We will work with you and your family prior to your visit or start of services and throughout the course of treatment to determine the most cost-effective care that meets clinical needs.
Please direct questions about insurance benefits or billing to a patient accounts representative at (724) 856-8620. Compassion Mental Health Services accepts many major health insurance plans, including Medicare and Pennsylvania Medicaid.